You can manage your SiriusXM subscription through your online account. To cancel your service, you must contact SiriusXM directly.
Manage Your Account Online
SiriusXM offers an Online Account Center for subscribers. You can use this portal to manage many parts of your service.
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Visit the official SiriusXM website.
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Log in with your username and password to access your account.
In the Online Account Center, you can perform several tasks:
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View your current subscription package
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See your next billing date
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Update your payment information (like a credit card number)
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Change to a different subscription plan
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Transfer your service to a new car or radio
You can complete these actions online at any time.
How to Cancel Your Service
To cancel your subscription, you must speak with a SiriusXM agent. You cannot cancel it yourself through the online dashboard. You have two options to cancel your service: by phone or through online chat.
Cancel Service by Phone
A phone call is a direct method to cancel your plan. Follow these steps:
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Prepare your account information before you call. You will need your account number or your radio’s ESN/Radio ID.
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Call the SiriusXM customer service phone number.
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Listen to the menu options and choose the one for canceling service.
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An agent will ask for your account details to verify your identity.
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State that you want to cancel your subscription.
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The agent will process your cancellation request.
Cancel Service via Online Chat
You can also use the chat feature on the SiriusXM website. Here’s how:
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Go to the SiriusXM website.
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Navigate to the contact or help section to find the chat option.
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Start a chat session to connect with a live agent.
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Inform the agent that you wish to cancel your service.
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The agent will ask for your account information.
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Follow the agent’s instructions to complete the cancellation.
Information You Need to Cancel
Have this information ready when you contact SiriusXM. This helps the agent process your request quickly:
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Your SiriusXM Account Number
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Your Radio ID or Electronic Serial Number (ESN)
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Full name on the account
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Phone number and email address associated with the account